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Your business phone, answered in Turkish. Day and night.

Hattayız is an AI phone receptionist for businesses in Turkey. When your team cannot pick up, Defne answers with your business name, takes the caller's name, number, request and preferred time, and passes it to you as a tidy list.

Call our line: 0850 840 88 60See how it works

Our own line is answered by TeknoWeb's AI assistant, in Turkish. Leave your details and our team will call you back.

When you close, the phone keeps ringing.

A caller who cannot reach you in the evening rarely tries again the next morning. They call the next business on the list. Defne covers the hours your team cannot.

After hours
Evenings, weekends and public holidays, when nobody is in.
Lunch break
The hour when the front desk steps away and calls stack up.
Busy line
While your team is on another call, the next caller still gets an answer.

How a call goes

A typical request takes about a minute. The flow is the same for a clinic or a car service; only the business name and the request change.

Step by step

  1. A call comes in

    Your customer dials your usual number. Calls after hours, on a busy line or left unanswered go to Defne.

  2. Defne picks up

    She answers with your business name, introduces herself and asks how she can help.

  3. She takes four details

    Name, phone number, what the caller needs and a day and time that suits them. If something is unclear, she asks again, then reads it back for confirmation.

  4. The request lands with you

    As soon as the call ends, the request is sent to you by e-mail or message. Your team calls back and books it in your own calendar.

Listen to a whole call.

Defne greets the caller, asks for four details in order and sends the request to the business. Pick a business and press play; the call is in Turkish and the transcript highlights the line being spoken.

Gülümse Diş Kliniği0:00 / 0:31

Sample call in Turkish. Business and caller are fictional; voices are AI generated.

Built for any business that books by phone.

Appointments, reservations, service bookings or call-backs. Defne takes the request in the words your customers use. Detailed sector pages are in Turkish.

Four details. Nothing more.

Defne's job is to take a request. She collects just enough for you to call back, which keeps the data easy to explain under Turkey's data protection law (KVKK) and light to store.

Hattayız does not write to your calendar today. If you want requests to flow into your own booking or CRM software, TeknoWeb can build a custom integration for your setup.

What Defne asks

  • Full name
  • Phone number
  • What they need
  • A day and time that suits them

What she never asks

  • Health details or complaints
  • National ID number
  • Card or payment details
  • Home address or email

Two plans. No surprises.

Set it up yourself for a low monthly fee, or let us set it up with minutes included. Prices are in Turkish lira; VAT is added.

Plan details

Self-serve

For small, single-line businesses that would rather write their own script.

₺1,490/month + VAT

No setup fee

  • You write your own script
  • Defne's Turkish voices
  • Requests sent to you
Ask about it

Managed

We set it up

For businesses that live on the phone and do not want to deal with setup.

₺3,900/month + VAT

+ ₺7,500 one-time setup (+ VAT)

  • TeknoWeb sets it up on site
  • 500 call minutes included
  • Script written for your business
  • Phone support from real people
  • Optional: local search visibility and Google Ads management
Call about setup

Software, plus the people who set it up.

Hattayız is built by TeknoWeb, an Istanbul web and digital marketing company. On the Managed plan our team writes your script, connects your line, runs test calls with you and trains your staff.

After go-live you still have a phone number with a person behind it. If you also want more calls in the first place, we can run your local search visibility and Google Ads alongside it.

Questions business owners ask

Which businesses is it for?

Any business that takes appointments, reservations, service bookings or enquiries by phone: clinics, salons, car services, real estate offices, restaurants, law and accounting firms, and similar.

Which language does Defne speak?

Defne speaks natural Turkish, because most calls to businesses in Turkey are in Turkish. If many of your callers speak another language, tell us on the setup call and we will tell you plainly what we can set up for your line.

Does Defne write appointments into my calendar?

No. Defne takes the request and passes it to you. Your team confirms the booking in its own calendar, so there are no double bookings. If you want requests to reach your own software, TeknoWeb can build a custom integration during setup.

What does the caller have to share?

Only their name, phone number, what they need and a day and time that suits them. Defne never asks for health, ID or payment details.

Does it also answer during business hours?

That is up to you. Most businesses switch Defne on after hours, at lunchtime and when the line is busy. You decide what happens during opening hours.

Do I need a new phone number?

We work out the best connection for your existing line during setup and talk it through on the test call.

Do callers know they are talking to an AI?

Defne introduces herself as your business's assistant. We write the greeting with you and recommend a clear, honest introduction.

Are prices shown with VAT?

No. All prices are in Turkish lira and VAT is added on top.

What happens when the 500 minutes run out?

The Managed plan includes 500 minutes. We agree the terms for extra minutes on the setup call and keep an eye on usage with you, so there are no surprise invoices.

Hear our AI assistant for yourself.

Call our line and our AI assistant picks up, in Turkish. Leave your details and our team will call you back to talk about setup.

Call now: 0850 840 88 60Compare plans